Submit a ticket
Enter your search term here...
All you need to know about shopping at Franqie
Extending your existing subscription
How to extend/renew a m3u subscription?
Will I lose days if I extend/renew while not expired?
Can I extend my line before it expires?
Is it possible to extend my subscription?
Do I need to change my settings and configuration when extending the subscription?
See all 6 articles
Payment and Delivery
Can I use multiple devices at the same time on one subscription?
What payment options do you support?
When will I get my order delivered?
My order status is “On hold”, what does that mean
Can I arrange and personalize my list? (Cloud TV Editor)
See all 8 articles
Always use a free trial before ordering a subscription
Switching to other plan
Ordering a Subscription
How to order a subscription?
What devices can I use on my subscription?
Can I get a FREE Trial Account?